Q: Christmas last posting dates?

Standard delivery - Monday 16th December 2023

Express delivery - Wednesday 20th December 2023

Q: How long does shipping take?

Answer: For domestic orders, you can typically expect delivery within 3 to 7 business days.

Express delivery 2-4 business days.

Standard delivery 3-5 business days.

Q: Do you ship Internationally?

A: No, We don't ship Internationally right now.

Q: Is your website secure with my personal information?

Answer: Yes, your security is our priority. Our website uses SSL encryption to protect all your personal information. Rest assured, we do not store your credit card details; it is only used for the one-time purchase transaction and subsequently purged.

Q: How do I order on your website?

Answer: Ordering is easy! Just find the product you desire, click the 'Add To Cart' button, and fill in your shipping and billing information. Your order will be promptly processed and shipped to you.

Q: Does Sterck & Co provide a quality guarantee for all the products being sold?

Answer: Absolutely! If you are dissatisfied with the product or discover any damages, please contact us immediately. We are committed to ensuring your utmost satisfaction and will address any concerns promptly.

Q: Do you offer a refund if I don't like the product?

Answer: Certainly! We stand behind our products and offer a full refund if you are not satisfied. Visit our refund policy page for comprehensive details. If you have additional questions not covered in our FAQ, please contact us, and we will respond promptly.

We appreciate your trust in Sterck & Co. and are dedicated to providing an exceptional shopping experience for every customer. If you have any further inquiries or need assistance, feel free to reach out to us, and we'll be happy to assist you.